Remote Support
Black Phoenix Solutions offers Remote Desktop Support for clients in remote locations or for clients who simply require ongoing maintenance. By offering this service helps to reduce costs by eliminating callout fee's and travel expenses. We offer once off Remote Support or a Package Deal which caters for your ongoing service work at an affordable rate.
Our Remote Support allows us to take control of your machine and perform tasks without the hassle of organising an Onsite Callout. We have been offering this ongoing service for majority of our Clients and home users with 100% satisifaction as we understand that trying to schedule a time that suits both the Client and one of our Technicians can be quite difficult at times. By using our Remote Support service allows us to carry out Fast & Professional software diagnosis, repairs and maintenance.